Research conducted over the last decade by the Center for the Built Environment (CBE) and others shows that poor acoustics are the number one cause of workplace dissatisfaction and the most significant factor affecting employee performance.

If you work in a modern office, you can likely relate. Usually, you’re spending time on work that requires concentration. Disruptive noises and conversations make tasks harder to complete. Errors happen more often. That adds to stress. And it takes more effort to focus - which tires you out, affecting your mood and, ultimately, your productivity.

It’s not something to be taken lightly. A survey of 400 business managers conducted by the Building Owners and Managers Association (BOMA) and the University of Maryland identifies office noise control as the greatest opportunity for productivity improvements. And in an American Institute of Interior Designers’ (ASID) study, more than 70 per cent of respondents said they would be more productive if their workplace was quieter.

The CBE also found a strong link between workplace dissatisfaction and speech privacy levels. Many employees are disturbed by people talking on telephones or in surrounding areas. And they’re concerned by the fact others can overhear their private conversations. Maintaining confidentiality can also be essential to your organization.